As mentioned in a tweet earlier, I tried to get a haircut today and failed miserably. The thing is, getting a haircut isn't fun, it is just something that needs to be done from time to time, a bit like peeing, but less frequent.
So, there I was, waiting and forced to watch a looping commercial of that barber on a big flat screen TV over and over again. I mean, playing your own commercial while you already have your customers sitting and waiting, for entertainment purposes even, I dunno, seems to me somewhat over the top. But I think he is so in love with himself he can't stop watching himself on the big screen and maybe even thinking he is doing his customers a favour of some sort.
And no coffee, while the lucky ones who already had their hair washed were getting champagne. Champagne! And we, the suckers in the uncomfortable waiting area, didn't get anything besides *I am so sorry* looks from some of the staff. Nothing! (Well, we did have the fabulous pleasure of watching the commercial, I could need some booze with it though.)
Truth is, I've been there before and I've cursed about the long waiting time before, but today was too much. So I walked out after an hour. Some guy from the staff stopped me at the door and asked me if it look too long. I mean, duh! But help was on the way, he said, could I wait a little bit longer. Well, actually....No. Too little, too late, they've lost a customer.
They managed to get the waiting time longer and more annoying by playing a home-made commercial, and instead of focussing on efficiency they seem to be investing on even more mindless blabber and even more staff doing nothing, almost like an afternoon 3rd class talk-show. Maybe other people are enjoying this, but I am certainly not one of them.
Bottom line: when a barber doesn't get the job done, he sucks at it.
FYI, the barbershop is New Generation (beware, flash-site), so you know what to expect when you go there. Bring a book. If you're a woman, also bring some extra cash, you might need it. Pricing is flexible adjusted to the amount of hair they decide to cut off.
So, there I was, waiting and forced to watch a looping commercial of that barber on a big flat screen TV over and over again. I mean, playing your own commercial while you already have your customers sitting and waiting, for entertainment purposes even, I dunno, seems to me somewhat over the top. But I think he is so in love with himself he can't stop watching himself on the big screen and maybe even thinking he is doing his customers a favour of some sort.
And no coffee, while the lucky ones who already had their hair washed were getting champagne. Champagne! And we, the suckers in the uncomfortable waiting area, didn't get anything besides *I am so sorry* looks from some of the staff. Nothing! (Well, we did have the fabulous pleasure of watching the commercial, I could need some booze with it though.)
Truth is, I've been there before and I've cursed about the long waiting time before, but today was too much. So I walked out after an hour. Some guy from the staff stopped me at the door and asked me if it look too long. I mean, duh! But help was on the way, he said, could I wait a little bit longer. Well, actually....No. Too little, too late, they've lost a customer.
They managed to get the waiting time longer and more annoying by playing a home-made commercial, and instead of focussing on efficiency they seem to be investing on even more mindless blabber and even more staff doing nothing, almost like an afternoon 3rd class talk-show. Maybe other people are enjoying this, but I am certainly not one of them.
Bottom line: when a barber doesn't get the job done, he sucks at it.
FYI, the barbershop is New Generation (beware, flash-site), so you know what to expect when you go there. Bring a book. If you're a woman, also bring some extra cash, you might need it. Pricing is flexible adjusted to the amount of hair they decide to cut off.
